Privacy Policy
Last updated: December 2025
Dovia Ltd (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you visit our website or engage with our services.
1. Information we collect
We may collect the following types of information:
- Personal information: such as your name, email address, phone number, and any information you submit via contact or enquiry forms.
- Technical information: including IP address, browser type, device information, and pages visited on our website.
- Service-related information: details you provide about your project, support request, or service requirements.
2. How we use your information
Your information is used for the following purposes:
- To respond to enquiries and provide quotations.
- To deliver our services, including website design, branding, telecoms, and support.
- To communicate with you during ongoing projects or enquiries.
- To improve our website, services, and user experience.
- To meet legal or regulatory obligations.
3. Affiliate links and third-party services
Our website may include affiliate links, including broadband comparison links. If you click an affiliate link and sign up for a third-party service, we may earn a commission at no additional cost to you.
Third-party providers may use cookies or tracking technologies to record referrals. Once you leave our website, their own privacy policies apply. We do not control how third parties collect or use your data.
4. Sharing your information
We do not sell, rent, or trade your personal data. We may share information only where necessary, including:
- With trusted service providers such as hosting platforms or form processors.
- Where required by law, regulation, or legal process.
5. Data storage and security
We take reasonable technical and organisational measures to safeguard your personal information. While we work to protect your data, no online system can be guaranteed to be completely secure.
6. Data retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.
7. Your rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain types of data processing.
8. Third-party links
Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of those third-party sites.
9. Contact us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details below.
10. Cookies
Our website uses cookies to improve functionality, analyse traffic, and support affiliate tracking where applicable.
Cookies help us understand how visitors use our site and allow us to earn a commission when you sign up for services through our broadband comparison links. This does not affect the price you pay.
Types of cookies we use
- Essential cookies – Required for the website to function correctly.
- Analytics cookies – Help us understand how visitors use the site.
- Affiliate cookies – Track referrals to broadband partners.
You can accept or decline cookies using the banner when you first visit
our site. You may also clear cookies at any time via your browser settings.
We use Google Analytics to understand how visitors use our website.
Analytics cookies are only set after you provide consent and can be declined at any time.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Email: hello@dovialtd.co.uk
Address: 4th Floor, 18 St Cross Street, London, EC1N 8UN